Refund and Return Policy
Thank you for shopping at Refined Recoil Inc. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must also provide the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address] and send your item to: [Your Return Address].
4. Non-Returnable Items
The following items cannot be returned:
- Ammunition
- Customized firearms (cerakote, laser engraving, custom builds), unless there is a defect in workmanship.
- Special order items
5. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Phone Number] or [Your Email Address] with details and photos of the damage. We will work with you to resolve the issue, which may include a replacement, repair, or refund.
7. Return Process
- Contact us at [Your Phone Number] or [Your Email Address] to initiate the return process.
- Package the item securely in its original packaging, if possible.
- Include the receipt or proof of purchase.
- Ship the item to: [Your Return Address]
8. Exceptions
Certain situations may warrant exceptions to this policy. We reserve the right to evaluate each return on a case-by-case basis.
9. Contact Us
If you have any questions on how to return your item, contact us:
Refined Recoil Inc.
Riverside, California
[Your Phone Number]
[Your Email Address]